Updating CITECT Version after the expiration Date

Hello,

I want to Update My VIJEO  CITECT version  KEY, after the expiration date.

For example, My expiration date is ' May 2015 ", with Vijeo CITECT 7.4x.  Now I want to Update Key today.

How can I managed.

Thanks

Leopold

  • Hi Leopold,
    I think your best option is to contact your local AVEVA sales representative, and discuss the options to upgrade the license.
    If you have a valid support agreement in place, you can update the key via this website:
    https://softwaresupport.aveva.com/LicenseGenerator/Citect/#?selectedTab=LicenseGenerator
    Hope this information helps.
    Kind regards
    Olivier
  • Hi Olivier,

    Thanks for yout quick reply.
    I try the option yu propose : Going to "https://softwaresupport.aveva.com/LicenseGenerator/Citect/#?selectedTab=LicenseGenerator', and generate the new code. But the CITECT Version remain unchanged, and
    I get the message bellow.
    'The key is not in support and the version remains unchanged'.
    How Can I upgrade the version of My Citect Key ?
    Thanks a lot.

    Leopold
  • I think your best option is to contact your local AVEVA sales representative, and discuss the options to upgrade the license and getting back into support.