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How can the serial number of the AVEVA Edge softkey license running on a PC be identified?

Arul

The customer currently has an Edge runtime license and would like to add 1 additional thin client license to the existing runtime license. The orders team has asked for the serial number of the runtime license. However, the customer has multiple runtime licenses (Softkey) and is unable to determine which serial number is associated with which node. Could you please offer guidance on identifying the serial number of the license installed in the node?

Regards,

Arul

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  • +1

    Hi Arul, 

    Thanks for your information!

    Unfortunately, there is no straightforward way to obtain the serial number of AVEVA Edge licenses. The AVEVA technical support team suggests that each customer maintain traceability of each license installed on a machine. Moreover, keep in mind that this license has 1000 Thin Clients. and to consume all those 1000 ThinCilents they must have 1000 Clients connected at the same time to that AVEVA Edge server.

    BTW, this license appears to be a Consignment license. 

  • 0 in reply to Juan

    Hi Juan,

    Thank you for your response. This is regarding a customer who currently has an Edge Runtime license with 1 Thin client and wishes to add 1 additional thin client.

    Regards,

    Arul

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