Window viewer cannot Open

When Opening window viewer, it closes immediately and on the logfile I get the following info

CNmx AdptrStats:: RemoveAnonymousEngineID()-Removing 32766

CNmx AdptrStats:: RemoveAnonymousEngineID()-Removing 32766

Intouch Application Manager version 17.3.000 3770.0215.52701

Writing to GR.FileTransferCompleted

Writing to GR.FileTransferCompleted was delivered sucessfully