Automatic Switching from Primary to Backup Terminal Server in InTouch Access Anywhere Redundant Environment?

Hello Team,

In an InTouch Access Anywhere redundant terminal server environment, is it feasible for the ITAA client to automatically switch from the primary terminal server to the backup terminal server if the primary server shuts down or not reachable?

Regards,

Arul

Parents Reply
  • Hi Arul, ITAA is configured for both Intouch Servers like a RDS server, it works as Active active system instead of a primary and standby system. So the problem is not Intouch but rather the problem is the URL. You can create a separate web server that redirect the URL based on availability of the two ITAA servers or use a redundant hardware/ VMware which can spin the two Active servers based on availability.

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