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How to improve performance of InTouch applications

Olav Lint

A lot of customers are complaining that the systems (development and runtime) are acting slower in newer versions compared to the older ones.

For example where it takes 4-6 seconds for another window to open.

Windowmaker responding very slow when you click.

I would like to start a discussion about your experiences and how you improved this.

One of the things I found was the antivirus. The customer changed the default folder path of the InTouch application, but did not change the exclusion in the antivirus for this other folder.

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  • Hi   ,  great discussion point and highly appreciate you bringing this up. I have definitely had people saying this. There is a fundamental flaw that people think the old and new versions are the same, it's not. There needs to be slightly different approaches in newer versions. Here is a small list below:

    1) Use .NET Industrial graphics over standard

    2) Use a higher clock speed CPU, significantly improves performance, my go to unofficial number is 3.5 Ghz

    3) Each graphic has a graphic performance index, keep the number to 5

    4) Use Windows Server instead of Windows 11 , or Windows 11 Enterprise edition

    5) Keep an eye on scripts, break continuous running scripts to event scripts and asynchronous scripts

    6) Use a better antivirus , if exclusion folder are needed for Antivirus, you have nicely shown the hacker where to hack first.

    7) Use System monitor, and keep an eye on CPU, RAM and storage

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