When doing Cross Reference - log viewer shows error message One or more errors occurred

Hi!

Did you try the update used counts?

Also you can't delete any tag if window viewer is running.

• Close any open window
• Update the tags use counts. Go to Special > Update use counts.
• Close the WindowMaker.
• Open the application in WindowMaker and delete the tags from the tag dictionary.

Hi Richard, I tried the above suggestions and the tags still won't delete. When trying to Cross reference after the above steps, it gives the same error message in Log Viewer.

Hi Richard, I tried the above suggestions and the tags still won't delete. When trying to Cross reference after the above steps, it gives the same error message in Log Viewer.

At this point its hard to say what could be the reason for your issues, as Rainer states perhaps you are dealing with some corruption of your application.

DDE.cfg contains a list of your access names and Tagname.x is your tag database.

If you can please reach out to your local techsupport and they might be able to assist you, I have not personally seen that error before.

In parallel you could try and "Rebuild" your application, but as stated in other posts, the available information might feel a little bit out-of-date, depending on your version. I believe the available guide does not mention that you need to export your symbols as mentioned in the managed app guide (if your application is stand-alone) and import them once the new application is created.

https://softwaresupportsp.aveva.com/#/knowledgebase/details/000022731?lang=en_us

(Managed app)
https://softwaresupportsp.aveva.com/#/knowledgebase/details/000022531?lang=en_us

also, if you are in the progress of converting legacy graphics and link them to objects, note that the conversion saves a backup version of the converted window, as _bak, just want to make sure it is not these windows where your cross reference is locating the tags. this would not explain the error message you get though.

Without a copy of your application I would have some challenges in providing better assistance, but techsupport would be able to assist and help you forward.