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DspPlaySound causes Windows 'egg timer' on client

Ashley

Hi,

I've recently upgraded from VJC 2015 SP1 patch 13 to Citect 2016 + latest update (23, Nov 13). Pretty much my whole system looks happy running on Citect 2016, with one exception. It seems every time i call the DspPlaySound() function on the client, it causes the Windows 'egg timer/busy' icon to be displayed next to the mouse pointer. Note - the intended sound (defined as C:\Citect\Alarm\<filename>.wav) still plays/sounds ok.

I'm trying to determine if this problem has been introduced with the upgrade to Citect 2016. I've compared the help file for this function from both versions of Citect, and they look identical.

Anyone got any thoughts on this?

Thanks

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  • Hi Petr,

    Yes we have resolved it on Citect 2016 (update 24) by deleting the SE.Citect.PlaySound.exe file in folder C:\Program Files (x86)\Schneider Electric\Citect SCADA 2016\Bin. Our sounds still play without this file and after monitoring it for several days determined that no memory leak was caused as a result.

    Note: This file will be re-created after every subsequent Citect update installation.

    Hope that helps.

    Ash
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  • Hi Petr,

    Yes we have resolved it on Citect 2016 (update 24) by deleting the SE.Citect.PlaySound.exe file in folder C:\Program Files (x86)\Schneider Electric\Citect SCADA 2016\Bin. Our sounds still play without this file and after monitoring it for several days determined that no memory leak was caused as a result.

    Note: This file will be re-created after every subsequent Citect update installation.

    Hope that helps.

    Ash
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