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Alarm Server - Data Not Ready

Anthony

Hi All,

I am attempting to test some alarms in our standalone dev environment for Citect 2016 but cannot get the alarm server working.

It just gives the Hardware alarm: Alarm, General, Data not ready

I've have tried various system setups with the setup wizard, Multi-process or not, default user, no user, specific user.

The alarm sever starts and indicates no errors.

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  • Hi Olivier,

    I have run the Example project and the alarms work fine, they also work in another project I have which the new project is based off.

    I have 1 user setup for engineers, otherwise it is intended to by used by the default user.

    I found no issues in the syslog.dat file, but found this in the tracelog.alarm.cluster.alarmserver.dat file:

    2019-03-28 14:45:17.346 +11:00 4628  0 Critical AlarmServerComms Exception An error occurred reading system.xml, alarms may not be displayed from server {0} : {1} AlarmServer System.InvalidOperationException: Sequence contains no matching element

      at System.Linq.Enumerable.First[TSource](IEnumerable`1 source, Func`2 predicate)

      at SchneiderElectric.Alarm.Server.Connection.Manager.ServerConnector.UpdateConfigurationTask(IAlarmModelConfiguration configuration)

    2019-03-28 14:45:18.181 +11:00 3824  0 Critical AlarmServerComms Exception An error occurred reading system.xml, alarms may not be displayed from server {0} : {1} AlarmServer System.InvalidOperationException: Sequence contains no matching element

      at System.Linq.Enumerable.First[TSource](IEnumerable`1 source, Func`2 predicate)

      at SchneiderElectric.Alarm.Server.Connection.Manager.ServerConnector.UpdateConfigurationTask(IAlarmModelConfiguration configuration)

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  • Hi Olivier,

    I have run the Example project and the alarms work fine, they also work in another project I have which the new project is based off.

    I have 1 user setup for engineers, otherwise it is intended to by used by the default user.

    I found no issues in the syslog.dat file, but found this in the tracelog.alarm.cluster.alarmserver.dat file:

    2019-03-28 14:45:17.346 +11:00 4628  0 Critical AlarmServerComms Exception An error occurred reading system.xml, alarms may not be displayed from server {0} : {1} AlarmServer System.InvalidOperationException: Sequence contains no matching element

      at System.Linq.Enumerable.First[TSource](IEnumerable`1 source, Func`2 predicate)

      at SchneiderElectric.Alarm.Server.Connection.Manager.ServerConnector.UpdateConfigurationTask(IAlarmModelConfiguration configuration)

    2019-03-28 14:45:18.181 +11:00 3824  0 Critical AlarmServerComms Exception An error occurred reading system.xml, alarms may not be displayed from server {0} : {1} AlarmServer System.InvalidOperationException: Sequence contains no matching element

      at System.Linq.Enumerable.First[TSource](IEnumerable`1 source, Func`2 predicate)

      at SchneiderElectric.Alarm.Server.Connection.Manager.ServerConnector.UpdateConfigurationTask(IAlarmModelConfiguration configuration)

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