Citect 2018 R2 - Unresponsive after a time

After a time Citect becomes unresponsive and won't accept any inputs. Values on the mimics are still updating.
The user restarts Citect and all runs fine again - for a while.

In Syslog.dat:

2020-02-07 04:27:27.387    +13:00    TranWrite(0, 23): Name=IOServer1, User has not been authorised
2020-02-07 04:27:27.387    +13:00    TranWrite(1, 23): Name=IOServer2, User has not been authorised
2020-02-07 04:27:27.387    +13:00    TranWrite(4, 23): Name=Alarm, User has not been authorised
2020-02-07 04:27:27.387    +13:00    TranWrite(5, 23): Name=Trend, User has not been authorised

The project has been upgraded from Citect 7.4.
There is a default user login with an on entry command: LogOutIdle(-1)
The individual operator logins have an on exit command that logs the default user in when they timeout or log off.

This was working fine in ver7.4. Perhaps LogOutIdle(-1) is not working in Citect 2018?

Parents
  • I don't think it is Win10 related, but Win10 comes in many flavours (builds) so I can't be sure.
    I use LogOutIdle() on Windows 7, Windows Server 2012R2 and Windows 10 with success, but i am using Citect 2015.
    My suspicion lies with Citect 2018R2 in this case. Have you contacted Support already? They might know more about this.
Reply
  • I don't think it is Win10 related, but Win10 comes in many flavours (builds) so I can't be sure.
    I use LogOutIdle() on Windows 7, Windows Server 2012R2 and Windows 10 with success, but i am using Citect 2015.
    My suspicion lies with Citect 2018R2 in this case. Have you contacted Support already? They might know more about this.
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