AVEVA is pleased to announce the introduction of a new customer voice & ideas portal for Citect SCADA, providing you – our customers, partners, integrators and other stakeholders – direct access to submit, view, and vote on ideas based on what’s important for you and your business.
Currently this is NOT linked to the AVEVA Support Site, so you will need to register for access. Create your new account here (https://citectscada.ideas.aha.io/portal_users/new) by entering your name and email address.
If you have any issues during registration, please let me know.
After registering, you will receive an email from support@aha.io (please ensure this domain isn’t blocked by your spam filter) which will direct you to verify your email address and configure your password.
Once your email has been verified you will be granted access to the ideas portal (https://citectscada.ideas.aha.io/ideas) – bookmark this location for future reference!
To submit a new idea, simply click on the “Add a new idea” button at the top, and enter information as requested – the more information you can provide the better!
Ideas are visible to all users and can be sorted using the ‘Recent’, ‘Trending’ and ‘Popular’ tabs across the top, and can also be filtered by Status and/or Category down the left-hand side.
Each user is provided with 7 votes that you can use to give “thumbs-up” to an existing idea that you’d like to see implemented – you can assign up to 5 of your votes to a single idea. Votes can be retracted at any time, and are automatically returned to you once an idea has been implemented.
Feedback from votes will help us prioritize, but they are only one source of input into the roadmap. All ideas are welcome and will be evaluated; please don’t think that your idea won’t get considered just because it doesn’t have many votes.
To kick things off I've added a few ideas to capture some things we have already under development, and look forward to gathering your feedback through this new ideas portal.
Brad Shaw
Product Manager - SCADA/HMI, AVEVA
