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Deployment Issue

Gavin

Hi,

When I try to Log In to Deployment in the Studio, my attempts either time out or this is an error.

I checked the Services and Citect Deployment Server Service is running, however the Log On As value is NT SERVICE\CitectDeploymentServer.

Is this correct or should it be logged on as another user?

If this isn't the case, are there any other elements that could be preventing me from logging in to the Deployment Server?

Thanks,

Gavin

  • You need to be part of some Windows groups to be able to login to the deployment server. Don't know if the current user is the same as the user used to install the software. See page 85 of the installation guide. Use the Confiigurator to change the deployment server and client settings.
  • It was installed with the default Administrator account and that is the account being used.
    So, it is a Windows Domain issue?
  • Hi ,
    Recommend you check the following Windows Groups:
    [local]\Asb.Deployment.AdminRole - users can add and remove computers and groups
    [local]\Asb.Deployment.UploadRole - users can add and remove project versions
    [local]\Asb.Deployment.DeployRole - users can distribute projects to runtime computers
    [local]\Asb.Deployment.ReadRole - users can browse project versions and computers

    Your local Administrator account should already be part of all these user groups.

    If you are having trouble logging into the Deployment Server using these credentials, check the SMC (asLogger) for more information about the login failure.

    Has the IP address of your Deployment Server changed recently? It is a requirement that it has a Static IP, otherwise you can run into issues.

    If you are still having issues, I'd recommend reaching out to Citect Support and getting them to troubleshoot it further.
  • Thanks Oliver. I will check those Groups.

    Yes, the Deployment Server's IP is Static and hasn't been changed.

    Thanks.
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