Citect Historian Web Process Analyst

The Historian Web client appears and run fine. However, when attempting to start the Process Analyst web client, the "Process Analyst is not installed properly" error message is shown as the following: 

Please consult the help for more information, or view the Windows Code Download Log (located in the Temporary Internet Files folder) for troubleshooting information.

 

1. And i turn on the development tools of internet explorer and find that a error of console.

SCRIPT5009: 'ProcessAnalystControl' is undefined

function Initialize()
{
ProcessAnalystControl.CreateProcessAnalyst('ViewClient', 'P@ssw0rd', 'http://NODE003-SVR/HistorianWebService/HistorianWebService.asmx');
}

 

2. I have turned on all ActiveX feature of internet explorer with low level security.

3. Installed the package of process analyst independently , i got some error message "Error 1904.Module Analyst.dll failed to register. HRESULT-2147220473.

And i search the error code from google and tried all method included installed different version of visual C++ and register the dll independently. Unfortunately , all of them are not usefull.

 

Could anyone help me on this issue ?

Parents
  • Please try to install c++ redistributable on the iso \Citect_Historian_2016_EN\CitectHistorian 4.60\Historian\Extras\VC++ 2012 Redistributable Package (x86) again, then try manually register the DLL. Also try it with Antivirus disabled temporarily.

    If that doesn't work, I'd reach out to AVEVA support to troubleshoot it further.

    What Operating System are you using?

Reply
  • Please try to install c++ redistributable on the iso \Citect_Historian_2016_EN\CitectHistorian 4.60\Historian\Extras\VC++ 2012 Redistributable Package (x86) again, then try manually register the DLL. Also try it with Antivirus disabled temporarily.

    If that doesn't work, I'd reach out to AVEVA support to troubleshoot it further.

    What Operating System are you using?

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