Shutting Down Web Client

Does anyone know a way of forcing a CitectSCADA Web Client to shutdown?

I have an issue with users of the Web Client just minimising their browser and not exiting Citect when they have finished. Therefore we keep running out of Web Client licenses. - Purchasing more licenses just seems to make the users more lazy at exiting when they've finished.

It is easy enough to create a function to detect when a user is not actively using the Web Client. However the Shutdown() function does not work on the Web Client. (This is not documented.)

Any suggestions are appreciated.

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Eric Black over 2 years ago

Check out this technote in the Aveva Knowledge base:

TN000029114 How Can I Monitor And Remotely Disconnect Web Clients?

(sorry, the forum keeps deleting the technote link)

and this toolbox tool: WebClient Timeout Application
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Brad Noble over 2 years ago in reply to Eric Black

Hi Eric,

Thanks very much for this information.

I contacted Aveva Support about this issue in 2021 as was essentially told it is not possible. The Engineer must have been unaware of this TN.

I appreciate your service here.
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Brad Noble over 2 years ago in reply to Eric Black

Hi Eric,

Thanks very much for this information.

I contacted Aveva Support about this issue in 2021 as was essentially told it is not possible. The Engineer must have been unaware of this TN.

I appreciate your service here.
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