Citect SCADA Process Stop/Restart Issues and Logs

Hello, Everyone.

I am using Citect SCADA v7.4 SP2.
(Windows 7 / CPU 8 Process)

Recently, as the following log is recorded, the problem that Runtime is stopped and restarted continues to occur.

<debug.IOServer log>

2022-10-15 07:27:18.908 +09:00 *****************************************************
2022-10-15 07:27:18.909 +09:00 Exception Report (v1.5)
2022-10-15 07:27:18.909 +09:00 Citect32 Size 147656 Version 7.40 Service Pack 2
2022-10-15 07:27:18.909 +09:00 OS Type 7 Version 6.1 (Service Pack 1)
2022-10-15 07:27:18.909 +09:00 PageSize :4096 (0x00001000)
2022-10-15 07:27:18.910 +09:00 Processor.Count :8 (0x00000008)
2022-10-15 07:27:18.910 +09:00 Processor.ActiveMask : (0x000000ff)
2022-10-15 07:27:18.910 +09:00 System.AffinityMask : (0x000000ff)
2022-10-15 07:27:18.910 +09:00 Process.AffinityMask : (0x000000ff)
Exception 0xe0434352 occurred at location 0x7556b727 at time Sat Oct 15 07:27:18 2022

<Syslog>

2022-10-15 07:57:04.822 +09:00 Invalid CPU Affinity parameter passed. Requested affinity bit mask: 0x0. System affinity bit mask: 0xff. The process will be allowed to run on all CPUs.
2022-10-15 07:57:06.684 +09:00 *** Citect process stopped ***
2022-10-15 07:57:06.684 +09:00 *************************************
2022-10-15 07:57:32.625 +09:00 Invalid CPU Affinity parameter passed. Requested affinity bit mask: 0x0. System affinity bit mask: 0xff. The process will be allowed to run on all CPUs.
2022-10-15 07:57:36.493 +09:00 *************************************
2022-10-15 07:57:36.494 +09:00 *** Citect process is starting up ***
2022-10-15 07:57:36.496 +09:00 데이터 실행 방지(DEP)가 활성화되었습니다
2022-10-15 07:57:36.920 +09:00 Licensing::OEM_DONGLE:oemDongleCheckLicence, key detected, key id: 22039
2022-10-15 08:42:58.201 +09:00 Invalid CPU Affinity parameter passed. Requested affinity bit mask: 0x0. System affinity bit mask: 0xff. The process will be allowed to run on all CPUs.
2022-10-15 08:43:00.654 +09:00 *************************************
2022-10-15 08:43:00.654 +09:00 *** Citect process is starting up ***

I've never seen such an error, found the same case, but no solution.

Could you please help me on this issue?

Best Regards.

Parents
  • I assume that the Syslog you posted for IO server process. It indicates that the requested affinity bit mask: 0x0 is invalid. You could either assign one CPU or all CPUs to a SCADA process (default). The debug log reports that the IO process crashed when all CPUs were used. You should reach out Technical Support for analysis of the crash. Unfortunately, Citect SCADA v7.40's support lifecycle has ended. In addition, Windows 7 also ended its support.

    If you google Exception 0xe0434352, you will find that this exception indicates that some system essential files, such as a .Net file, are corrupted. Try to apply the latest Windows 7 Service pack if you could find one and see it would resolve this issue.

Reply
  • I assume that the Syslog you posted for IO server process. It indicates that the requested affinity bit mask: 0x0 is invalid. You could either assign one CPU or all CPUs to a SCADA process (default). The debug log reports that the IO process crashed when all CPUs were used. You should reach out Technical Support for analysis of the crash. Unfortunately, Citect SCADA v7.40's support lifecycle has ended. In addition, Windows 7 also ended its support.

    If you google Exception 0xe0434352, you will find that this exception indicates that some system essential files, such as a .Net file, are corrupted. Try to apply the latest Windows 7 Service pack if you could find one and see it would resolve this issue.

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