2018R2 incompatibility issue with Autocad LT24?

I have suddenly encountered this really weird problem, where 2018R2 runtime manager no longer starts up when I try to run any of my projects.  However, the demo projects included runs just fine. This has happened also across machines, and on both Win11 and Win10 OS. I recently installed the 2024 update of Autocad LT across the same machines, and it affects al of them. 

When installing 2018R2 onto a "blank" machine Citect plays ok, until Acad2024 Lt is installed and then it won't launch runtime manager any more. What is a huge problem is that uninstalling LT doesn't help restore the function of the runtime manager, nor does uninstalling any other sideprogram installed by Autocad. Reinstalling 2018R2 doesn't help either. Seems some DLL perhaps have been swapped out and I have no good idea about how to find it or fix it. Anyone else seen this?

So if anyone has a good idea for troubleshooting this crashing runtime manager thing, I'd really appreciate it! Otherwise it seems only possible solution is to reinstall the whole computer

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  • Thanks for reply"!.

    The event log reports the error is with  something called ucrtbase.dll however all files checks out ok with sfc/scannow 

    Log Name: Application
    Source: Application Error
    Date: 26.04.2023 07:30:36
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: ****************
    Description:
    Faulting application name: RuntimeManager.exe, version: 8.20.0.1171, time stamp: 0x63626d73
    Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2
    Exception code: 0xc0000409
    Fault offset: 0x0009eddb
    Faulting process id: 0xa44
    Faulting application start time: 0x01d978003a58d6fb
    Faulting application path: C:\Program Files (x86)\AVEVA\Citect SCADA 2018 R2\Bin\RuntimeManager.exe
    Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
    Report Id: eae44aac-e2dc-433f-80c7-bb7edfa99ad3
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="">schemas.microsoft.com/.../event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2023-04-26T05:30:36.4764118Z" />
    <EventRecordID>263228</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>SC-W074.scanjet.local</Computer>
    <Security />
    </System>
    <EventData>
    <Data>RuntimeManager.exe</Data>
    <Data>8.20.0.1171</Data>
    <Data>63626d73</Data>
    <Data>ucrtbase.dll</Data>
    <Data>10.0.19041.789</Data>
    <Data>82dc99a2</Data>
    <Data>c0000409</Data>
    <Data>0009eddb</Data>
    <Data>a44</Data>
    <Data>01d978003a58d6fb</Data>
    <Data>C:\Program Files (x86)\AVEVA\Citect SCADA 2018 R2\Bin\RuntimeManager.exe</Data>
    <Data>C:\WINDOWS\System32\ucrtbase.dll</Data>
    <Data>eae44aac-e2dc-433f-80c7-bb7edfa99ad3</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

    As for the mentioned tracelog file, this file is not written at all apparently. Only older listings from prior to when this problem began, the latest being several weeks old.

  • Okay, Got it. It is a Windows Update that caused this problem and may not have something to do with your AutoCAD. Check out this Tech Note regarding the issue you are experiencing.

    https://softwaresupportsp.aveva.com/#/knowledgebase/details/tn000035075

    Hope it will help you resolving the issue.

  • Much tanks! This solved the problem indeed! And the link to Autocad is now also demystified: Autocad Lt2024 installs the corrupted 14.34.31931.0 version of the C++ redistributable.