Running Citect 2018 R2

We are upgrading from Citect 7.3 to Citect 2018 R2. After the uninstalling 7.3 and then installing 2018 R2, we always have the following message appear, "The user must have access to the server password to run as part of the trusted domain."

If we run the Citect explorer or runtime manager as admin, this message disappears.

We don't want our users having to run this as admin, so what can we do so we don't receive this message when we run citect normally. Thanks.

Jacky Lang over 1 year ago

Hi Jared Zundel
Launch Computer Management on the target machine and check if these 3 Windows user groups have been created. Confirm the (Studio or Runtime) launch users are added to the user groups associated with their granted access. The paragraph below is copied from CItect SCADA 2018 R2. Hope it would help.

Limit Access to Operations

Certain security-related operations within the engineering and runtime environments in Citect SCADA are allowed to be performed only by users with the relevant rights. To assign these rights, the following Windows user groups are created automatically when Citect SCADA is installed:

Citect.Engineers: Users in this group can read and write the server to server password. This user corresponds to a user who would run the Setup Wizard activities (either in Citect Studio or the Configurator).
Citect.ServerUsers: Controls which users can run Citect SCADA as a server process. This group is used to limit access to the server password which is used in server to server communications.
Citect.LocalUsers: Users in this group have access to the CtAPI interface exposed by Citect SCADA client processes. This group can be used to restrict CtAPI access to pre-determined users or services.

Regards,

Jacky