When I start a deployed 2020R2 update 10 view only client, the runtime manager shows a "client process" stopped error. The client should get a view only licence from the primary server. Licences are in support to v8.50 and 21 are available from the primary server usb dongle.
Syslog of client reports licence expired and sentinel cannot supply a licence:
2025-01-10 16:28:39.726 +10:30 *** SCADA process is starting up *** 2025-01-10 16:28:39.726 +10:30 Running in 32 bit process architecture 2025-01-10 16:28:39.726 +10:30 Running in Console Mode 2025-01-10 16:28:39.742 +10:30 Data Execution Prevention (DEP), has been enabled successfully 2025-01-10 16:28:39.774 +10:30 [CTEdit]Run path is: C:\ProgramData\AVEVA Plant SCADA 2020 R2\Deployment\Client\Projects\bhead\104\bhead 2025-01-10 16:28:39.915 +10:30 Protection: Provider DLL C:\Program Files (x86)\AVEVA Plant SCADA\Bin\SentinelProvider.dll cannot supply a licence 2025-01-10 16:28:40.030 +10:30 Protection: Provider DLL C:\Program Files (x86)\AVEVA Plant SCADA\Bin\LMBrickProvider.dll supplies an unrelated licence... ignoring 2025-01-10 16:28:40.132 +10:30 Protection: Using provider DLL C:\Program Files (x86)\AVEVA Plant SCADA\Bin\DemoProvider.dll 2025-01-10 16:28:40.132 +10:30 Licensing::OEM_DONGLE:oemDongleCheckLicence, key detected, key id: 65363 2025-01-10 16:28:40.133 +10:30 Licensing::OEM_DONGLE:LogLicensingInfo, Key ID: 65363, Key Serial: DEMO_LICENSE, Site ID: 0, OEM Code: 34, OEM Descriptor: Plant SCADA - dongle, Max Version: 83, fDevelop: 1, fRuntime: 1, wRuntimeUsers: 1, wRuntimeControlClients: 0, wRuntimeViewOnlyClients: 0, dwIOSupport: -268435457, dwAlarmSupport: -1, dwTrendSupport: -1, dwReportSupport: -1, dwEventSupport: -1, wRuntimeCtApi: 0, wRuntimeOLEDB: 0, numPointCountsAvailable: 1 2025-01-10 16:28:40.133 +10:30 Licensing::OEM_DONGLE:LogLicensingInfo, wRuntimeProtocols: 65535, sRuntimeProtocols: '', wLicenseEndDate: 65048, wLicenseGrantPeriod: 852, wRuntimeDuration: 10, wRuntimeOEMSpecific[0]: 0, wRuntimeOEMSpecific[1]: 0, wRuntimeOEMSpecific[2]: 0, wRuntimeOEMSpecific[3]: 0, wRuntimeOEMSpecific[4]: 0, wRuntimeOEMSpecific[5]: 0, wRuntimeOEMSpecifichttps://softwareforums.aveva.com/cfs-file/__key/system/emoji/1f608.svg: 0, wRuntimeOEMSpecific[7]: 0, wRuntimeOEMSpecifichttps://softwareforums.aveva.com/cfs-file/__key/system/emoji/1f3b5.svg: 0, wRuntimeOEMSpecific[9]: 0, Protection Driver Version: Demo Licence Provider v8.30 2025-01-10 16:28:40.170 +10:30 Licensing::LicenseProtection:LogLicenceSerialNumber, Found hardware key with serial DEMO-_LICENSE (Encrypted Time Stamped Serial: vytftuzw_, 0x7679746674757a771b0e08165f0b060f) 2025-01-10 16:28:40.185 +10:30 ## SHUTDOWN ## - Your license has expired. 2025-01-10 16:28:40.185 +10:30 Please contact AVEVA Global Customer Support to obtain a new license key. (at File (..\ioserver\LicenseProtection.cpp) Line (773))