Can´t get any data in a web browser using the ExampleSA demo. Some objects works like the ones to changing position or size but can´t see values in the "Overview" screen...Thanks in advance for your answers

I was trying to view some screens developed in Industrial Graphics in a browser like Edge/Chrome. Since this is possible by default for one user, I decided to try the "ExampleSA" demo, which already has some screens created in Industrial Graphics, but unfortunately, I haven't been able to get it to work fully. I can view the Industrial Graphics screens in Edge/Chrome, but without displaying data (some objects work to change size, position, the koala opens its eyes, etc., but I can't see values ​​in the graphs, for example). That is, the demo works in Plant Scada, but when I open Edge on the same PC with https://localhost/aig/, red symbols (!) appear due to communication errors on the main "Overview" screen of the demo in Edge. I have tried two clean installations of PlantScada2023 and PlantScada2023R2 without success. I have performed the previous steps (Run "setup wizard" -> custom mode -> Networking), the Windows user is in the AIGUsers and AIGUsersRW groups, etc. Do you have any tips or advice?
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  • An AIG application in Plant SCADA requires Connectivity Service to connect all configured I/O servers in the encrypted mode. Therefore, its Plant SCADA project must be running in the encrypted mode. To confirm if the project running in the encrypted mode, go to Page TRAN in the kernel window at runtime. If you are using v8.50 Update 01 (Jul 09, 2024), you should be able to use Cicode function CitectInfo with a new "Security" group name to show the current encrypted status.

    As for the encryption status of Mixed showing on Runtime Manager, it doesn't mean that the project will run in the encrypted mode depending on the accessibility of the private key of the configured certificate. By default, the current Windows logon use doesn't have access to the key unless you elevate. Running the project in the service mode will have access to the key. You can inspect the trace and sys logs of a server to confirm this.

    Hope this would help.  

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  • An AIG application in Plant SCADA requires Connectivity Service to connect all configured I/O servers in the encrypted mode. Therefore, its Plant SCADA project must be running in the encrypted mode. To confirm if the project running in the encrypted mode, go to Page TRAN in the kernel window at runtime. If you are using v8.50 Update 01 (Jul 09, 2024), you should be able to use Cicode function CitectInfo with a new "Security" group name to show the current encrypted status.

    As for the encryption status of Mixed showing on Runtime Manager, it doesn't mean that the project will run in the encrypted mode depending on the accessibility of the private key of the configured certificate. By default, the current Windows logon use doesn't have access to the key unless you elevate. Running the project in the service mode will have access to the key. You can inspect the trace and sys logs of a server to confirm this.

    Hope this would help.  

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