Error in Log component :RedundantDIObjectRuntime2

Hi experts, I am trying to pinpoint where the following error in my Log is rooted

Unknown error 0xC0000005 (c0000005) caught at line 1514 in RedundantDIObjectRuntime.cpp (in D:\ADO\Work\115\s\src\RedundantDIObjectPrimitive\RedundantDIObjectRuntimeServer\).  

I assume it relates to a Redundant DI object in my galaxy but I am not able to narrow it down further.

Any suggestions?

regards

Jakob

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  • Hi Jakob,

    I have not seen this before, so I have no advice on how to proceed. Maybe others on here are familiar with this and knows where it originates.  The best I can offer at this stage is to log an issue with tech support - maybe they have encountered it before and can guide you - if not, thewy can raise an investigation with R&D to figure out what is causing it and to help you fix it - and, of course, to improve this error message so that in the future, it can help others figure out what is going on.

     - Ernst

  • I finally figured out what the issue was, after more then months work of rebuilding the galaxy from scratch (which didn't solve it) I noticed that when logging in and out of the nodes the errors started but in a random manner.  I then searched on the knowledge portal and found this article which finally clarified things. I therefore want to present the article to people on this forum because this was not obvious at all. The article from the knowledgebase in number 000032631, also attached in this post.  This is exactly the problem I have been fighting with.  Knowledge and Support Center.pdf

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