Aveva System Monitor

Question

Hello 
 I have a customer who has created a rule to monitor a windows service e.g SIM, but the service does not trigger an alert when the status of the service changes. does anyone know what could be the cause of this? 
 Thank you

Ernst van Wyk · Accepted Answer

Nomthandazo, It seems no one has had this experience before. The Heroes forum is a communicty forum and if no one has seen the same issue, you might not get timely support on here. I highly recommend you also open a support issue - this document will help you get support if you still experience the issue: https://docs.aveva.com/bundle/sp-deployment/page/661422.html . 
 - Ernst

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