Trouble connecting different domain users to a galaxy. Error message saying users have insufficient permissions

Hello, I am having trouble with connecting different domain users into the galaxy in system platform 2023 r2. When installing sql and sp, i used a local admin account for the VM i installed them on, when i try and login with the company domain, i can get into the vm and see the galaxy on sp but when i try and connect, it comes up with an error saying " connection to Galaxy on Server FAILED due to insufficient user permissions ..." I have added my user to aaConfig, aaAdministrators aswell and have installed SSMS and added my user to the servers users with the exact same configuration as the local administrator that I can connect to the galaxy with, however I still get the same error message when I try and connect. Is there something else I am missing, as I can't seem to find anybody who has had the same issue and not sure where to go? This is the error I get

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