AlarmCntBySeverity Attribute doesn't store values for the highest level area in model view, even when theres alarms in the galaxy

Hi Melinda, the 'top most' area in your model view should reflect all available alarms in you galaxy.

Could you please verify the structure in your galaxy, and perhaps, if you changed it recently, perform a redeploy of your platform and objects?

In my example here, you can se that 'Enterprise' is my top level.

And the structure should be reflected in object viewer, and in the AlarmCntBySeverity.

Based on your own structure, does your second top most areas, list the top level area as value in .Area and .Container?

As you can se in my example, Site_A, Site_B and GalaxySystem have a value of Enterprise in Area and Container, and Enterprise, does not have a value since it is the top most level.

Line_1 reflect the structure by listing Site_A as value.

Also please verify so that you have the correct setting on you area object, Default value for Aggregate Alarms is Checked

If this is Not checked, then AlarmCntBySeverity will only contain zeros on that area.

Would be interesting to check this before troubleshooting further.

Hiya yes it was due to an area containing the area of objects which wasn't deployed, once i deployed it, it has fixed the issue

Thanks for reporting back! And good that all is up and running now.