Hello,
I’m looking at a system with 5 client workstations. In the SMC log on 3 of them are lots of messages about Sentinel Manager. Two of the workstations have this repeated cycle of 7 messages every 5 minutes. Another workstation has different messages, less often and not regular. Two of the workstations are clean in this respect. I think the workstations were created from the same image, with the same softare installed. Is “Sentinel Manager”? the same as “Aveva System Monitor”? I’ve not met either before.
Please help with what’s wrong/how to fix/pointer to userguide.
Richard.
Every 5 minute messages:
|
6800183 |
4/7/2025 |
5:40:36 AM |
Info |
simHostSrv.exe |
simHostSrv |
Started to download agent installer to 'C:\ProgramData\Sentinel System Monitor\\Sentinel AIM\\SentinelAgent.msi' |
|
6800184 |
4/7/2025 |
5:40:39 AM |
Info |
simHostSrv.exe |
simHostSrv |
Downloaded agent installer at 'C:\ProgramData\Sentinel System Monitor\\Sentinel AIM\\SentinelAgent.msi' |
|
6800185 |
4/7/2025 |
5:40:39 AM |
Error |
simHostSrv.exe |
simHostSrv |
Exception Type: COMException Message: InstallProduct,PackagePath,PropertyValues Stack trace: at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData) at WindowsInstaller.Installer.InstallProduct(String PackagePath, String PropertyValues) at SentinelSystemMonitor.Utilities.MSIHelper.Install(String msiPath, String property)
|
|
6800186 |
4/7/2025 |
5:40:39 AM |
Info |
simHostSrv.exe |
simHostSrv |
Successfully auto registered '10.40.34.129' Sentinel Agent with 'SQL01' , Agent Code 'c2e20333-cc08-4108-8ea2-79cbb39efc5f' |
|
6800187 |
4/7/2025 |
5:40:39 AM |
Info |
simHostSrv.exe |
simHostSrv |
Unable to start Sentinel Agent Service. |
|
6800188 |
4/7/2025 |
5:40:39 AM |
Info |
simHostSrv.exe |
simHostSrv |
Unable to start Sentinel Agent Service. |
|
6800189 |
4/7/2025 |
5:40:39 AM |
Info |
simHostSrv.exe |
simHostSrv |
Unable to start Sentinel Agent Service. |
Irregular messages:
|
6018173 |
2/23/2025 |
9:05:23 AM |
Info |
simHostSrv.exe |
simHostSrv |
Unable to reach Sentinel Manager SQL01:80/.../ |
|
6018174 |
2/23/2025 |
9:05:23 AM |
Info |
simHostSrv.exe |
simHostSrv |
Unable to reach Sentinel Manager SQL01:80/.../ |
|
6018175 |
2/23/2025 |
9:05:23 AM |
Info |
simHostSrv.exe |
simHostSrv |
Unable to retrieve the agent installer version from Sentinel Manager. |
|
6018176 |
2/23/2025 |
9:06:49 AM |
Info |
ProductLicenseWindowsService.exe |
ProductLicenseService |
Connectivity to the License Server has been restored. Licenses will be refreshed at product refresh cycle. |
|
6018177 |
2/23/2025 |
9:14:45 AM |
Info |
ProductLicenseWindowsService.exe |
ProductLicenseService |
Connectivity to the License Server has been restored. Licenses will be refreshed at product refresh cycle. |
|
6018178 |
2/23/2025 |
9:21:24 AM |
Info |
ProductLicenseWindowsService.exe |
ProductLicenseService |
Connectivity to the License Server has been restored. Licenses will be refreshed at product refresh cycle. |
|
6018179 |
2/23/2025 |
9:30:49 AM |
Info |
simHostSrv.exe |
simHostSrv |
Unable to reach Sentinel Manager HNWV-NANOSQL01:80/.../ |
|
6018180 |
2/23/2025 |
9:30:49 AM |
Info |
simHostSrv.exe |
simHostSrv |
Unable to retrieve the agent installer version from Sentinel Manager. |
|
6018181 |
2/23/2025 |
9:36:27 AM |
Info |
ProductLicenseWindowsService.exe |
ProductLicenseService |
Connectivity to the License Server has been restored. Licenses will be refreshed at product refresh cycle. |
