I have an issue with Mobile Access Configuration, What ever I change the session expiration to it always stays at the default time of 5 minutes

Andrew,

Can you elaborate a little more on the behavior? 

The default is 300 seconds (5 minutes) but If I change it to 3600 as you have shown in the screen capture, it stays at 3600.

Does the field revert back to 300 for you?

Does the field stay at 3600, but the session expires at 5 minutes?

Please let us know the Version, and the steps to reproduce.

Thanks for reaching out!

Andrew,

Can you elaborate a little more on the behavior? 

The default is 300 seconds (5 minutes) but If I change it to 3600 as you have shown in the screen capture, it stays at 3600.

Does the field revert back to 300 for you?

Does the field stay at 3600, but the session expires at 5 minutes?

Please let us know the Version, and the steps to reproduce.

Thanks for reaching out!

Hi Scott

yes, the value in the field stays at whatever I type in but the session always expires at 300 seconds. The value in the field has no effect on the behaviour.

I'm actually the one with this issue.  The customer is using Anydesk to access the Aveva Edge Server until the Mobile Access Session time out is addressed.

To replicate the issue, just create an an application in Aveva Edge 2020 R2 P01 and enable the Mobile Access and set the Session Timeout value higher than 300.