Trending Solidify for longer time span

Hello community,

We have recently upgraded our wonderware InTouch application from v9.5 to Aveva InTouch 2023R2. 

We are facing problem in historical trends.

It shows data and historical trends very fine for short span. But if we set the graphs for longer span e.g more than 15 hour or 1 day span the trends automatically solidifies. 

All the settings and scripting are the same as before. 

No industrial graphics are being used. 

Sample Pictures attached 

Trend with longer span

Trend with short span

Parents
  • If the problem persists, I recommend raising a Service Request with Technical Support.

    We recently addressed an issue with the LGH files for 2023 R2 versions, where the file sizes would grow very rapidly and cause some issues and perhaps this is a related issues. Some of the steps suggested by Rainer may help pinpoint that, but please don't hesitate to engage Tech Support for assistance.

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  • If the problem persists, I recommend raising a Service Request with Technical Support.

    We recently addressed an issue with the LGH files for 2023 R2 versions, where the file sizes would grow very rapidly and cause some issues and perhaps this is a related issues. Some of the steps suggested by Rainer may help pinpoint that, but please don't hesitate to engage Tech Support for assistance.

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