Communication error with a win-platform of an Operator Station? File Repository?

Hi Samir, 

Is the error message: " failed to get file repository path"?

On OWS2, Could you try to update the Network Account (Run Change Network Account) and restart the server?

Hi Richard, thanks a lot for your reply, yes it is "failed to get file repository path"! 

OK, will do that, can use the adm account on OWS2 or should creat a new one?

The important thing is that it should be the same account on all nodes in your system.
Preferably a domain account, this will ensure that same credentials are used on all nodes, among other things.

If it is a local account then it should already been created and you just need to re-apply the credentials, especially since you say that the system was working. 

If you are uncertain you could check the account used on other nodes. But if you do, please make sure to click cancel or the X in top right to close the program, if you click OK it will restart that node and that might not be optimal.

Also there are some known issues, if you use a domain account, and you create a local account with the same username, so please try to avoid this.

But in your case, it should be enough to just ensure that you have the correct user (same as on other nodes), re-enter the password, click OK to reboot the server, after this, try to deploy again.

The important thing is that it should be the same account on all nodes in your system.
Preferably a domain account, this will ensure that same credentials are used on all nodes, among other things.

If it is a local account then it should already been created and you just need to re-apply the credentials, especially since you say that the system was working. 

If you are uncertain you could check the account used on other nodes. But if you do, please make sure to click cancel or the X in top right to close the program, if you click OK it will restart that node and that might not be optimal.

Also there are some known issues, if you use a domain account, and you create a local account with the same username, so please try to avoid this.

But in your case, it should be enough to just ensure that you have the correct user (same as on other nodes), re-enter the password, click OK to reboot the server, after this, try to deploy again.

Got it Richard, I appreciate your support, will do that next! 

Hi Richard, Thanks a lot man, it worked, and I deployed the platform just after re-applying the admin network account  !

But after Ive deployed the engine, the View-app stacked in Orange icon for a long time.. until now?! 

Great! Im glad it worked out!

When you deploy the viewapp, the orange icon means it is transferring your application files to the target node. It can take some time when you recently deploy your platform. But it should eventually finalize.

If this is not the case, then it has been recently discussed in another thread.

 InTouch Deployment Issue 

Please review it, if it applies to your issue.

Regards 

Richard 

Hi Richard, the Operation Station is working now properly, and the orange icon on the App-view issue has been fixed, I've followed the solution in this link: 
https://industrial-software.com/training-support/tech-notes/tn131/

Thank you a lot for your help Richard!

Great find to add to the discussion, thanks for sharing. I hope everything is working for you now.

Richard