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Wrong Trend Values Displayed in Information Zone

Miguel

Hello All,

We are working in the system with 2 redundant servers and 4 clients (the clienet 3 is off line).

In client 4, we get wrong Value in Trend value. In other clients the values are correct.

 

You can see in the image above, that the values in cursors are ok, but the display in left side are wrong.

The OS in this Clienet is Windows 10 and the OS in others Clients is Windows Server 2016.

There is a explanation for that? Can you help me?

Thank you

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  • Hi Miguel,
    It looks like there is some scaling (x10) occurring on the Trend Display, and the Variables on the right. Could you check the scaling (Zero and Full Scale) settings on the Trend tags and Variable tags? Is there any difference there?
    If you get stuck, I'd recommend reaching out to Citect Support. They should be able to help you identify the cause and fix the issue quickly.
    Kind regards
    Olivier
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  • Hi Miguel,
    It looks like there is some scaling (x10) occurring on the Trend Display, and the Variables on the right. Could you check the scaling (Zero and Full Scale) settings on the Trend tags and Variable tags? Is there any difference there?
    If you get stuck, I'd recommend reaching out to Citect Support. They should be able to help you identify the cause and fix the issue quickly.
    Kind regards
    Olivier
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