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No alarms list

Bert

Hello, I had a working project in Citect2018. Now,when running the project, two hardware alarms appear: "Database not connected" and "Alarms list request timeout".

Alarms are not shown on the alarm list.

Does anybody know what to check in order to solve this problem?

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  • Hi Bert,
    There are a number of possible causes to this issue. See TN 8870 for details on how to troubleshoot this further.
    You can also look in the Kernel window on the Client process (if Kernel is enabled) and then type "Page Table Tran" to see if the Client can connect to the Alarm Server.
    If you still have trouble, I'd recommend reaching out to Citect Support.
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  • Hi Bert,
    There are a number of possible causes to this issue. See TN 8870 for details on how to troubleshoot this further.
    You can also look in the Kernel window on the Client process (if Kernel is enabled) and then type "Page Table Tran" to see if the Client can connect to the Alarm Server.
    If you still have trouble, I'd recommend reaching out to Citect Support.
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