Hi Farid ,
The Web Client Licenses should be hosted on the Citect Servers, so they can be shared with Web Clients via the "Floating License" feature. See online help for more info on that topic.
With regards to the alarms, it sounds like a port issue. I assume you can view IO and Trend data? If it is just alarms not working, I'd recommend seeing if the port can be opened to the Alarm Server from the client machine, specifically the "Alarm Port" (defaults to 2080) and "Alarm Database Port" (default 5482). Make sure there isn't a firewall or router issue.
Also check out the "quick start guide" available here:
https://softwaresupportsp.aveva.com/#/okmimarticle/docid/tn8941
Hi Farid ,
The Web Client Licenses should be hosted on the Citect Servers, so they can be shared with Web Clients via the "Floating License" feature. See online help for more info on that topic.
With regards to the alarms, it sounds like a port issue. I assume you can view IO and Trend data? If it is just alarms not working, I'd recommend seeing if the port can be opened to the Alarm Server from the client machine, specifically the "Alarm Port" (defaults to 2080) and "Alarm Database Port" (default 5482). Make sure there isn't a firewall or router issue.
Also check out the "quick start guide" available here:
https://softwaresupportsp.aveva.com/#/okmimarticle/docid/tn8941
