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Template clock stops

Diego

hi, i have this issue with an application developed on citect scada 2015 and we recently upgraded it to 2018 r2. All windows are developed over templates, a couple ones,  and the base template has de alarm banner and the clock, with date, right at the button of the window. After the upgrade, the clock doesnt work... just when the page is called, update the clock but it doesnt show the real time. stops. As i said, in the 2015 project this never happened. any idea?   

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  • Hi Diego,

    It might be a known issue. In 2018 in May 2019 update there was a fix :

    66119 - Allow [Page]KeyEcho and [Page]Prompt parameters to be set to 0

    The [Page]KeyEcho and [Page]Prompt parameters can now be set to 0 to disable the key echo and prompt functionality, respectively. This is for use on projects that have objects configured at the default ANs of 1 and 2, in order to allow Cicode on those objects to run.

    Try setting  [Page]KeyEcho = 0 and  [Page]Prompt=0 (if not used in your projects) and see if it resolves the issue.

    You can also check first on the troublesome page(s) if AN 1 or AN 2 is used by a group object (e.g the template) and then set parameters above.

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  • Hi Diego,

    It might be a known issue. In 2018 in May 2019 update there was a fix :

    66119 - Allow [Page]KeyEcho and [Page]Prompt parameters to be set to 0

    The [Page]KeyEcho and [Page]Prompt parameters can now be set to 0 to disable the key echo and prompt functionality, respectively. This is for use on projects that have objects configured at the default ANs of 1 and 2, in order to allow Cicode on those objects to run.

    Try setting  [Page]KeyEcho = 0 and  [Page]Prompt=0 (if not used in your projects) and see if it resolves the issue.

    You can also check first on the troublesome page(s) if AN 1 or AN 2 is used by a group object (e.g the template) and then set parameters above.

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