Problem when installing Citect 2018 drivers

Hi all, 

It looks like every time my Citect 2018 installation gets to stage where it is trying to install all the communication drivers,

it errors out with:

Cannot load  DLL 'kernel32.dll' , error 2

The rest of citect installs fine - but when I try to compile past projects, I can not do so because none of the drivers are installed thanks to the above error.

Any suggestions?

Parents Reply Children
  • I had the same issue recently. My solution was to 7zip extract the driver installer to a local folder C:\Temp then run the setup.exe that is in that folder.

    From Plant SCADA 2020 R2 and later, the drivers were extracted to uncompressed folders to work around this issue. But I think individual drivers downloaded via GCS will still be packaged in self-extracting zips that will experience this problem. Hope this work around helps.

  • Thanks Oliver, the driver I am trying to install is the latest. The driver is uncompressed successfully but still fails.  The client is using Cisco AMP so i am negotiating turning it off while we install the driver. Working through the issue also with support.

    Thanks for your input