Problem when installing Citect 2018 drivers

Hi Mike,

It is likely your organisation uses Cisco AMP and/or has setup a block on self extractors running in the users temp folder.

The root cause is that the drivers are encapsulated in a self extracting exe using Winrar. Winrar will extract the drivers into your temp folder and then run the installation. A lot of malware these days uses the same pattern, so unfortunately legitimate software becomes a casualty.

You can work around this by manually extracting the driver yourself using 7zip etc to your own folder (not user temp), and then running setup.exe from your folder.

Going forward, Citect/Plant SCADA 2020 R2 has addressed this problem by changing the way we package the drivers in the iso. For drivers on GCS, as drivers are re-released we will also be updating the packaging.

regards,

bradley

Hi Mike,

It is likely your organisation uses Cisco AMP and/or has setup a block on self extractors running in the users temp folder.

The root cause is that the drivers are encapsulated in a self extracting exe using Winrar. Winrar will extract the drivers into your temp folder and then run the installation. A lot of malware these days uses the same pattern, so unfortunately legitimate software becomes a casualty.

You can work around this by manually extracting the driver yourself using 7zip etc to your own folder (not user temp), and then running setup.exe from your folder.

Going forward, Citect/Plant SCADA 2020 R2 has addressed this problem by changing the way we package the drivers in the iso. For drivers on GCS, as drivers are re-released we will also be updating the packaging.

regards,

bradley