• Replies 6 replies
  • Subscribers 584 subscribers
  • Views 439 views
  • Users 0 members are here
Options
Related

'SOFTWARE PROTECTION FAILURE.NOKEY FOUND OR NO LICENCE AVAILABLE FROM NETWORK' ISSUE

Murithi David

Hi Members,

I have had aproblem with my installation.

The error 'SOFTWARE PROTECTION FAILURE.NOKEY FOUND OR NO LICENCE AVAILABLE FROM NETWORK' appears on the runtime graphics screen seconds afte r it starts,

I noticed that the citect32.exe process were two of them, and on the runtime manager, appered to be ''not responding'

The workstatio is a stand-alone hence the server and the client configurations are on the same pc.

I have checked online for solutions and one seems to solve the problem. Icluding restarting the Imadmin service.

The license and the dongle seem to be available from the license manager, and the ip addresses for seems to be fine.

Anyone who could have a solution to this.

Much Appreciated .

Thanks.

David

Parents

  • If running as a Windows Service, the Full License is consumed by all the system services, but an additional "Control Client" license is made available if you want to run a Display Client on the same node (or any other machine).

    I would check that you have run computer setup wizard, to set the correct runtime mode. Also check the syslog.dat (and the services syslog) to see if any errors around talking to the license provider.

    But as all other members have stated, best to call AVEVA Technical Support and talk through the issue with them.

Reply

  • If running as a Windows Service, the Full License is consumed by all the system services, but an additional "Control Client" license is made available if you want to run a Display Client on the same node (or any other machine).

    I would check that you have run computer setup wizard, to set the correct runtime mode. Also check the syslog.dat (and the services syslog) to see if any errors around talking to the license provider.

    But as all other members have stated, best to call AVEVA Technical Support and talk through the issue with them.

Children
No Data
© 2024 AVEVA Group Limited or its subsidiaries. All Rights Reserved.