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'SOFTWARE PROTECTION FAILURE.NOKEY FOUND OR NO LICENCE AVAILABLE FROM NETWORK' ISSUE

Murithi David

Hi Members,

I have had aproblem with my installation.

The error 'SOFTWARE PROTECTION FAILURE.NOKEY FOUND OR NO LICENCE AVAILABLE FROM NETWORK' appears on the runtime graphics screen seconds afte r it starts,

I noticed that the citect32.exe process were two of them, and on the runtime manager, appered to be ''not responding'

The workstatio is a stand-alone hence the server and the client configurations are on the same pc.

I have checked online for solutions and one seems to solve the problem. Icluding restarting the Imadmin service.

The license and the dongle seem to be available from the license manager, and the ip addresses for seems to be fine.

Anyone who could have a solution to this.

Much Appreciated .

Thanks.

David

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  • David,

    It is assumed your SMS is configured (for standalone applications, the local machine should be configured as an SMS server).

    To eliminate if it is a license-related issue, stop Runtime Manager Service and run Computer Setup Wizard (enable Kernel). Launch Runtime Manager as administrator and then start your project. At runtime, launch the kernel windows of the client process, click on View|General to see the license details. If the General kernel window shows the license details correctly, it is not license-related but configuration or setup, and you can go back to the service mode that should start working. Otherwise, you should contact AVEVA Technical Support for assistance.

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  • David,

    It is assumed your SMS is configured (for standalone applications, the local machine should be configured as an SMS server).

    To eliminate if it is a license-related issue, stop Runtime Manager Service and run Computer Setup Wizard (enable Kernel). Launch Runtime Manager as administrator and then start your project. At runtime, launch the kernel windows of the client process, click on View|General to see the license details. If the General kernel window shows the license details correctly, it is not license-related but configuration or setup, and you can go back to the service mode that should start working. Otherwise, you should contact AVEVA Technical Support for assistance.

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