CTICMP Driver not working

Hi All!
I am trying to monitor some devices using the Citect ICMP Driver.

It seems the driver will only send the PING request once on startup.

Screenshot Below taken from wireshark running on VM 192.168.23.204.
Citect Server is 192.168.23.208.

Looking at the online tag data, we can see the STATE has returned a '1'

If I power down the VM, the state will return '0'

Any ideas on how to get this polling at a more frequent rate - once every 10s or so.?
Also the RESPTIME has not been returned.

Where can I find the log files associated?

Any help would be greatly appreciated.

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