Software Protection Failure. No key found or no license available from network
Software Protection Failure. No key found or no license available from network
yes we can see it
What version of Citect are you using? Can you describe the error in more detail? Also check the syslog.dat file for more details about the error (in the Log folder).
The two things I see most frequently are if the key has expired (valid only on developer's keys) and toggling the parameter "Full License" in the setup wizard. "Full license" says that it forces the project to use a full license, but sometimes I see the opposite - where requiring a full license allows it to run.
Ok, I can see that you are using v7.50 SP1 Patch 6. Was this previously running or is it a new node setup? If CiUSafe can see the dongle (and it is valid for this node type, e.g. Full license) and runtime cannot see it, that would be strange, but not unheard of. It might be a good idea to grab the latest Update for 7.50 (Patch 38). Check if there are Sentinel System Driver updates available. Also check the citect.ini [Client] section. Maybe run the computer setup wizard again and make sure all settings are correct for your system. The error message from the syslog.dat will also help diagnose further.
Here's the error in the syslog.dat
this used to work also.
Hi Omar Orozco ,
It looks from the syslog that Sentinel is not returning any license.
But Floating License Manager (FLM) is returning a license, but not valid for the requested type to run. Can you confirm what license you have activated within FLM? You mentioned you can see license in CiUSafe, can you confirm this? Or did you mean you can see it in FLM?
Since you are running an IOServer, you require a FULL license on this node.
Can you confirm what setting you have for [Client]ComputerRole in your citect.ini?
Kind regards
Olivier