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Aveva Plant Scada 2020 R2 update 6 run time manager error

Hi,

I am running Aveva Plant Scada 2020 R2 update 6, while running the project I am getting 'Runtime manager error' with notification as "cannot connect to the runtime manager service, ensure the service has been started". I have tried starting runtime manager service manually but could not resolve the error.

below is the screenshot of error.

/resized-image/__size/1048x588/__key/communityserver-discussions-components-files/1457/aveva-runtime-error.png

any guidance will be much helpful.

regards,

Piyush

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Jacky Lang over 2 years ago +1

It is a known issue that occurs when the node name (either IP or hostname) cannot be resolved within 10 seconds on start-up. As a result, Runtime Manager will pop up this error "Cannot connect to the runtime…

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Mahendra KP over 2 years ago

Hi,

Did you got any solution for this issue?. I'm also facing the Same issue. If you got the solution Please update

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Jacky Lang over 2 years ago in reply to Mahendra KP

In most cases, Runtime Manager will recover from this error. However, if you have many processes managed by Runtime Manager in an environment of lower spec hardware, you would experience this error. A workaround but not good one is to launch Runtime Manager, and then start up processes one by one manually.
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Jacky Lang over 2 years ago in reply to Mahendra KP

In most cases, Runtime Manager will recover from this error. However, if you have many processes managed by Runtime Manager in an environment of lower spec hardware, you would experience this error. A workaround but not good one is to launch Runtime Manager, and then start up processes one by one manually.
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