System Platform 2023 R2: Can't open IDE -- "New Galaxy: CR Node Computer Name is not set"

See the following for resolution:

https://softwaresupportsp.aveva.com/#/knowledgebase/details/000042799?lang=en_us

Hi,

You need an account with a valid support contract to be able to access some parts of the support portal.

But here are the steps from the article.

ENVIRONMENT

System Platform versions 2020 and higher.

RESOLUTION

Resolved with workaround from Development.

Below are the workaround that we need to follow to recover from the above state:

Stop the aaGR service
Make the aaGR service startup type as "Disabled"
Launch IDE and close the "connect to galaxy" dialog if any
Enter Server name in the IDE Home Page as "Node Name" or as "localhost"
Switch to Services window and update the startup types from 'Disabled" to "Automatic"
Start the aaGR service
Switch to IDE window and click on "Connect to server" which will displays the cab files

Hi,

You need an account with a valid support contract to be able to access some parts of the support portal.

But here are the steps from the article.

ENVIRONMENT

System Platform versions 2020 and higher.

RESOLUTION

Resolved with workaround from Development.

Below are the workaround that we need to follow to recover from the above state:

Stop the aaGR service
Make the aaGR service startup type as "Disabled"
Launch IDE and close the "connect to galaxy" dialog if any
Enter Server name in the IDE Home Page as "Node Name" or as "localhost"
Switch to Services window and update the startup types from 'Disabled" to "Automatic"
Start the aaGR service
Switch to IDE window and click on "Connect to server" which will displays the cab files

Thank you Richard! I recorded this solution in the Q-mation Sales Force logs to help stave off any other tech support calls regarding this.

-Dave