Hi everyone,
version SP 2023.R2
I am having trouble deploying a new winplatform to a freshly installed VM. (Windows Server 2022 Standard, OS build 20348.1787)
the error message in the deploy window is the following
Optimizing the galaxy database...
Validating connected galaxy...
Validating GRNodeInfo...
Checking whether objects being deployed require software upgrade...
Sorting and Validating 1 object(s) starting from SCADAS1 hosted by platform SCADAS1 for deploy operation
Deploying 1 Platform(s) starting with SCADAS1 hosted by HS
Error: Failed to deploy SCADAS1 : Access denied, invalid credentials
[WARNING] Deploy Completed: Deployed 0 object(s) out of a total 1 selected object(s) starting with SCADAS1 hosted by HS.
I found a support article, "no 000033888 - Unable to deploy platform : Access Denied - Invalid credentials" text within it is short: ISSUE: Unable to deploy platform : Access Denied - Invalid credentials - CAUSE: Microsoft Security Update KB500442 is installed.
it refers to another support article for solution namely 000032813.
RESOLUTION: Resolved with Tech Alert TA000032813 System Platform issues with Microsoft Update KB5004442
The title on that one is: 000032813. - System Platform and related products issues with Microsoft Update KB5004442 - DCOM Hardening
in my case the relevant information i believe is that there are no known issues IF the following criteria is met:
- All Microsoft updates related to DCOM hardening, which include Security-only updates and Monthly Rollup updates, up to and including those released in January 2023, have been applied to all nodes in the system.
NOTE: It is not supported for systems to run with some of these updates, but not all, nor to run with a mismatch in monthly updates between nodes in the same system.
This article seems to still be in development, "This article will be updated again in the weeks ahead as research continues. Please continue testing the DCOM setting on your systems in non-production environments only."
I am 99% sure The IT department of my customer has installed all the relevant MS updates, I have requested information from them, but not being able to refer to exactly which updates need to be installed could complicate things, before I go further into this rabbit hole, is there anyone here that knows something about this and maybe has an idea of solution which is simple and has nothing to do with this?
Summary:
Could there be another reason for this issue (with hopefully a simpler solution) and if so does anybody here know anything more?
Is there a proper list of all the MS updates that need to be installed and if so does anyone have that info?
Since this article is supposed to be still in development is there anyone that has any new info?
thanks everyone!
regards
Jakob
attachments: both support articles and 2x screenshots from log and deploy window IDE
