Issue with resolving ip adress of a deployed platform

Are you using DHCP? It sounds like the machine did not get an address assigned from the DHCP server. Trying something like ipconfig /renew might get the correct address set. It could also be an issue if you have more than one NIC in the machine.

An IP address beginning with 169.254 is called an Automatic Private IP Addressing (APIPA) IP address. APIPA is a feature in operating systems that allows a device to automatically assign itself an IP address if it can't get one from a DHCP server. Dean Mah is right that your platform machine lost the contact to DHCP.

An IP address beginning with 169.254 is called an Automatic Private IP Addressing (APIPA) IP address. APIPA is a feature in operating systems that allows a device to automatically assign itself an IP address if it can't get one from a DHCP server. Dean Mah is right that your platform machine lost the contact to DHCP.

Hi,

the platform had two nic's one was supposed to be inactive, for some reason it had a red cross over it instead of being shown inactive,  I had the IT department inactivate it properly, and then the galaxy could communicate with the platform again. this platform was hosting WIN-911 only, i was updating W911 to the newest version when it happened.  Thank you so much for your help guys!