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Issue with resolving ip adress of a deployed platform

Jakob Agustsson

Hi, for some reason my GR node cannot communicate with a platform after I restarted it (platform name SCADA-SMS) . The log on the platform in question says. 

1. ResolveIPAddr couldn't resolve IP SCADA-SMS. It has a valid format, but cannot be resolved.

2. Address SCADA-SMS was resolved to 169.254.156.200 

3. bind() to address 169.254.156.200 failed with error 10049

the correct ip is 10.4.20.206 so the adress on the platform is not correct.

any ideas?

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  • 0

    Are you using DHCP? It sounds like the machine did not get an address assigned from the DHCP server. Trying something like ipconfig /renew might get the correct address set. It could also be an issue if you have more than one NIC in the machine.

  • 0 in reply to Dean Mah

    An IP address beginning with 169.254 is called an Automatic Private IP Addressing (APIPA) IP address. APIPA is a feature in operating systems that allows a device to automatically assign itself an IP address if it can't get one from a DHCP server.  is right that your platform machine lost the contact to DHCP.

  • +1 in reply to Jacky Lang

    Hi,

    the platform had two nic's one was supposed to be inactive, for some reason it had a red cross over it instead of being shown inactive,  I had the IT department inactivate it properly, and then the galaxy could communicate with the platform again. this platform was hosting WIN-911 only, i was updating W911 to the newest version when it happened.  Thank you so much for your help guys!

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  • +1 in reply to Jacky Lang

    Hi,

    the platform had two nic's one was supposed to be inactive, for some reason it had a red cross over it instead of being shown inactive,  I had the IT department inactivate it properly, and then the galaxy could communicate with the platform again. this platform was hosting WIN-911 only, i was updating W911 to the newest version when it happened.  Thank you so much for your help guys!

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