Software Protection Failure. No key found or no license available from network
Software Protection Failure. No key found or no license available from network
this used to work also.
Hi Omar Orozco ,
It looks from the syslog that Sentinel is not returning any license.
But Floating License Manager (FLM) is returning a license, but not valid for the requested type to run. Can you confirm what license you have activated within FLM? You mentioned you can see license in CiUSafe, can you confirm this? Or did you mean you can see it in FLM?
Since you are running an IOServer, you require a FULL license on this node.
Can you confirm what setting you have for [Client]ComputerRole in your citect.ini?
Kind regards
Olivier
Please see screen capture Olivier
Could you please try setting [Client]FullLicense=1 and see if that makes any difference.
Very strange that in your syslog.dat, the SentinelProvider couldn't return a license, but then the LMBrickProvider did return a license (even through FLM has no license activated).
Last things to check would be:
- Any updates to Sentinel System Installer Driver? Latest is 7.6.1 "Sentinel System Driver Installer.exe" https://cpl.thalesgroup.com/software-monetization/sentinel-drivers You could try install latest version.
- Install Update 38, since there might be some fixes for licensing in this update.
- Any error messages within Windows Event log related to Citect or Sentinel?
If still no luck, I'd recommend reaching out to AVEVA Support to diagnose this issue further.
there was a anywhere USB software installed that was causing 2 instances of SafeNet USB SuperPro/UltraPro present in Universal Serial Bus Controller -> Device Manager. Uninstalled this software but still same issue. End up reinstalling CitectScada, now its working.
Wow - that seems more painful than it should have been.
Glad to hear that it is working.
I have never had any trouble with Anywhere/USB, but I have expected it many times.
2 instances of Safenet should never happen.
I can tell you I am not qualified to diagnose it past this.