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License error: Application not licensed for Plant SCADA Access Anywhere

Prakash Darji

Hi all, 

We are using Aveva Plant scada access anywhere 2020R2.

whenever i am trying to browse website First Login box open.

After entering correct details it shows  "License error: Application not licensed" . Does anyone know why ?? 

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  • 0 in reply to Prakash Darji

    It looks like that Plant SCADA 2020R2 is not properly configured on the server. PSAA is only licensed for Citect32.exe to run like InTouch.
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    InTouch Access Anywhere: License error: Application not licensed

    PROBLEM

    Question

    InTouch Access Anywhere: License error: Application not licensed

    SOLUTION

    Answer

    Issue: Attempting to connect to ITAA server from the landing page generates the following error:  License error: Application not licensed.


    Figure 1: License Error

    Cause: ITAA is only licensed to run View.exe. If view.exe is not ‘found’, ITAA attempts to connect to the desktop for which it is not licensed.

    Resolution: 

    TN10334 Environment Variable Configuration for InTouch Access Anywhere (ITAA) 

  • 0 in reply to Jacky Lang

    Thanks  

    I will check installation as well. 
    On PC where PSAA is installed we have configured it as Client as well. Also i am not able to start runtime on PSAA server. 

  • +1 in reply to Prakash Darji

    I would suggest using Plant SCADA Access Anywhere 2023. This is the latest released version and it no longer requires a license for it to work properly, and works as far back as v7.2 SPK-5 even thou we only test this on the latest released versions as described on the Tech Matrix. PSAA is not product version specific dependent, meaning YES, you can run PSAA 2023 with Plant SCADA 2020 R2.

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