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License error: Application not licensed for Plant SCADA Access Anywhere

Prakash Darji

Hi all, 

We are using Aveva Plant scada access anywhere 2020R2.

whenever i am trying to browse website First Login box open.

After entering correct details it shows  "License error: Application not licensed" . Does anyone know why ?? 

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  • 0

    Hi All ,

    Found 1 FAQ on Aveva Knowledge & Support center. But i am not able to access it . If someone able to access let me know 

    Thanks 

  • 0 in reply to Prakash Darji

    It looks like that Plant SCADA 2020R2 is not properly configured on the server. PSAA is only licensed for Citect32.exe to run like InTouch.
    ----------------------------------------------------------------------------------------------------------------------
    InTouch Access Anywhere: License error: Application not licensed

    PROBLEM

    Question

    InTouch Access Anywhere: License error: Application not licensed

    SOLUTION

    Answer

    Issue: Attempting to connect to ITAA server from the landing page generates the following error:  License error: Application not licensed.


    Figure 1: License Error

    Cause: ITAA is only licensed to run View.exe. If view.exe is not ‘found’, ITAA attempts to connect to the desktop for which it is not licensed.

    Resolution: 

    TN10334 Environment Variable Configuration for InTouch Access Anywhere (ITAA) 

Reply
  • 0 in reply to Prakash Darji

    It looks like that Plant SCADA 2020R2 is not properly configured on the server. PSAA is only licensed for Citect32.exe to run like InTouch.
    ----------------------------------------------------------------------------------------------------------------------
    InTouch Access Anywhere: License error: Application not licensed

    PROBLEM

    Question

    InTouch Access Anywhere: License error: Application not licensed

    SOLUTION

    Answer

    Issue: Attempting to connect to ITAA server from the landing page generates the following error:  License error: Application not licensed.


    Figure 1: License Error

    Cause: ITAA is only licensed to run View.exe. If view.exe is not ‘found’, ITAA attempts to connect to the desktop for which it is not licensed.

    Resolution: 

    TN10334 Environment Variable Configuration for InTouch Access Anywhere (ITAA) 

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